Terms and conditions

  • Personal Information
  • Forms of Payment Accepted
  • Payment Security
  • Pricing
  • Pre-Order Items
  • Order Tracking
  • Order Cancellation
  • Terms of Use

Personal Information

When you order from Yuliana Chi Luxury, submit a question to customer care or request to be on our mailing list, we keep your information. Any personal information collected on yulianachi.com is knowingly and voluntarily provided by customers and visitors to our site. Note that you are not obligated to give any identifying information, however, failure to do so, would prevent us from processing your order and assisting you.

Your personal information will not be shared with any third party other than for the purpose of providing you the requested service.

Forms of Payment Accepted

Payment via PayPal


The prices of the articles shown on the site do not include VAT (for Europe), shipping or eventual local taxes. VAT (Value Added Tax) may be charged by local authorities at the point of entry. While we try to ensure that prices are correct, errors may occur. Should we find an error in a price of an article you have ordered, we will give you the option of reconfirming your order at the correct price or cancel it. In the case we cannot contact you; the order will be treated as cancelled.

Your order will be registered and considered confirmed once full payment has been made. You will get a confirmation email with the details of your order.

Pre-Order Items

In order to better serve you, we offer you the possibility to pre-order selected items that are not available at the time of your order. An estimated date of delivery is given to you when you place the order. A pre-order will not be processed until we have received your confirmation to the delivery date and the full payment of your order.

Order Tracking

The tracking number will be given to you once your order has shipped.


All orders that have not left our premises can be modified or cancelled. To do so, Please contact Customer service by email to contact@yulianachi.com or use the CONTACT form on www.yulianachi.com. We will refund you to the corresponding amount of a total or partial cancellation of your order. Orders already shipped cannot be cancelled but may be returned according to the Returns policy below.

Terms of use

This website is owned and operated by Yuliana Chi Luxury. The terms and conditions of sale listed in this document are the terms to authorize your use of this website. By using this website you agree to adhere to these terms and conditions. If you do not accept the terms then you are not authorized to use the website and should refrain from using it.

Changes and Updates

The Yuliana Chi Luxury site may change and update this agreement at any time and without notice. We encourage you to periodically review this page for any changes.

Non-Acceptable Use

You may not in any way make commercial or non-personal use of this website. You may not make any illegal use of this website. By using this site you agree to adhere to only make proper use and in accordance with our terms. You also agree to make no unlawful use of this site. Should you not agree to any of the terms of this agreement, your use of the site is prohibited.

As part of agreeing to the terms and conditions provided herein, you may not use another person's username and/or password to obtain entry to the site. You may not give away your username and passwords. They are your responsibility to keep. Sharing your password and/or username is strictly forbidden and violates the terms of this agreement.

You may not authorize any other person to access this site under any circumstance. Doing so in any way, including but not limited to giving away your passwords is strictly forbidden.

Examples provided here do not sum or limit the non-acceptable use of our website. For any questions you may email us at contact@yulianachi.com

Disclaimers of Warranties

Actual color, size and proportions of items may vary from the images displayed on the website.

Yuliana Chi Luxury and its employees do not warrant that the site shall be free of errors.

Yuliana Chi Luxury has no warranty to any third party linked websites. Viewing these websites is under the user's own risk.

Intellectual Property

Yuliana Chi Luxury retains the rights to all information on this site. This includes, but not limited to photographs, graphic works, texts, design, layout, code, database, and trade secrets as well as any other aspect of the site. This information is protected by copyright laws. The composition, collocation and compilation of all information as presented on this site are also protected.

Unless where otherwise mentioned, all pictures and designs therein, logos, trademarks are Yuliana Chi Luxury’s copyrighted Intellectual Property. You may not use them in any way without Yuliana Chi Luxury’s prior written consent.

No registered user may use his/her access to the website to retrieve information in any shape or form and use it anywhere else. This includes but not limited to using the pictures, graphics, code, designs or any other intellectual property from the site in any way that was not intended by its owners and without prior written authorization.

Governing Law

By accessing and using this you agree that the Law of the State of Taxes shall apply on all legal matters and that the Fort Bend County District Court shall have full jurisdiction on all legal matters. You also accept that any dispute resolution shall take place at the Fort Bend County District Court in Texas, USA.